Pet Cremation and Municipal Pickup in Kanagawa — Fees and How to Apply, 19 Cities

Yokohama (横浜市)

They can come collect it · Drop-off available · Ash return available on request

Pickup

¥6,500 (communal cremation, on-site pickup)

Drop-off

¥10,000-¥30,000 (individual cremation, varies by weight bracket)

Ash return

Individual cremation only (all ashes returned) / no communal option

1. Keep the body cool and settle it somewhere stable (how to)
2. Open the official page below and call the office
3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いしたいのですが、受付時間と持ち物を教えてください」
English: My pet has died. I'd like to ask you to take the body, and I'd like to ask about reception hours and what to bring.

Open Yokohama (横浜市)'s official pagecity.yokohama.lg.jp (in Japanese, checked July–August 2026)

If you want to be there to say goodbye

Kawasaki (川崎市)

Pickup ¥3,000 · Drop-off ¥3,000 · Ashes not returned

Pickup

¥3,000

Drop-off

¥3,000

Ash return

No

1. Keep the body cool and settle it somewhere stable (how to)
2. Open the official page below and call the office
3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いしたいのですが、受付時間と持ち物を教えてください」
English: My pet has died. I'd like to ask you to take the body, and I'd like to ask about reception hours and what to bring.

Open Kawasaki (川崎市)'s official pagecity.kawasaki.jp (in Japanese, checked July–August 2026)

If you want to keep the ashes

Sagamihara (相模原市)

Pickup: call to confirm · Drop-off available · Ashes not returned

Pickup

Not stated on the official site

Drop-off

¥4,300 (regardless of species or size)

Ash return

Not allowed (those who want individual cremation or ash return are referred to a private pet cemetery)

1. Keep the body cool and settle it somewhere stable (how to)
2. Open the official page below and call the office
3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いしたいのですが、受付時間と持ち物を教えてください」
English: My pet has died. I'd like to ask you to take the body, and I'd like to ask about reception hours and what to bring.

Open Sagamihara (相模原市)'s official pagecity.sagamihara.kanagawa.jp (in Japanese, checked July–August 2026)

If you want to keep the ashes

Yokosuka (横須賀市)

They can come collect it · Drop-off: call to confirm · Ash return available on request

Pickup

¥3,800 plus a cremation fee that varies by weight (under 5kg ¥7,200 / 5-10kg ¥8,400 / 10-20kg ¥9,600 / 20kg or over ¥10,800) — rate revised October 2026

Drop-off

Cremation fee by weight only (no pickup fee) *Fees revised as of October 2026

Ash return

Allowed (ash-return fee ¥3,000; returned after one week or later)

1. Keep the body cool and settle it somewhere stable (how to)
2. Open the official page below and call the office
3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いしたいのですが、受付時間と持ち物を教えてください」
English: My pet has died. I'd like to ask you to take the body, and I'd like to ask about reception hours and what to bring.

Open Yokosuka (横須賀市)'s official pagecity.yokosuka.kanagawa.jp (in Japanese, checked July–August 2026)

If you want to be there to say goodbye

Hiratsuka (平塚市)

They can come collect it · Drop-off available · Ash return: call to confirm

Pickup

¥13,000 per animal (ashes cannot be returned)

Drop-off

¥7,500 per animal (consult reception staff if ashes return is desired)

Ash return

Drop-off available on consultation; pickup not available

1. Keep the body cool and settle it somewhere stable (how to)
2. Open the official page below and call the office
3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いしたいのですが、受付時間と持ち物、遺骨が戻るかどうかを教えてください」
English: My pet has died. I'd like to ask you to take the body, and I'd like to ask about reception hours and what to bring, whether the ashes are returned.

Open Hiratsuka (平塚市)'s official pagecity.hiratsuka.kanagawa.jp (in Japanese, checked July–August 2026)

If you want to keep the ashes

Kamakura (鎌倉市)

They can come collect it · Drop-off: call to confirm · Ashes not returned

Pickup

¥1,000 per animal (pickup regardless of size; the official page does not distinguish this from drop-off)

Drop-off

Not stated on the official site (only mentions collection, without distinguishing drop-off)

Ash return

Not allowed ("Since this is not a dedicated pet incinerator, ashes cannot be returned")

1. Keep the body cool and settle it somewhere stable (how to)
2. Open the official page below and call the office
3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いしたいのですが、受付時間と持ち物を教えてください」
English: My pet has died. I'd like to ask you to take the body, and I'd like to ask about reception hours and what to bring.

Open Kamakura (鎌倉市)'s official pagecity.kamakura.kanagawa.jp (in Japanese, checked July–August 2026)

If you want to keep the ashes

Fujisawa (藤沢市)

Pickup: call to confirm · Drop-off available · Ash return: call to confirm

Pickup

Not stated on the official site (drop-off at Ishinazaka Environmental Office is standard)

Drop-off

¥2,500 (ashes not needed) / ¥4,800 (ashes returned, urn extra). Applies to dogs/cats 6 months or older. If treated as general waste, ¥110 per 10kg

Ash return

Allowed (ash collection ¥4,800. Preparation takes time, so you go home and return later)

1. Keep the body cool and settle it somewhere stable (how to)
2. Open the official page below and call the office
3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いしたいのですが、受付時間と持ち物、遺骨が戻るかどうかを教えてください」
English: My pet has died. I'd like to ask you to take the body, and I'd like to ask about reception hours and what to bring, whether the ashes are returned.

Open Fujisawa (藤沢市)'s official pagecity.fujisawa.kanagawa.jp (in Japanese, checked July–August 2026)

If you want to keep the ashes

Odawara (小田原市)

They can come collect it · Drop-off available · Ash return: call to confirm

Pickup

¥3,400 per animal (request by phone to the Small Animal Building)

Drop-off

¥1,700 per animal

Ash return

Allowed (ashes returned for dogs and cats. However, puppies/kittens may leave no ashes. Bring a container)

1. Keep the body cool and settle it somewhere stable (how to)
2. Open the official page below and call the office
3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いしたいのですが、受付時間と持ち物、遺骨が戻るかどうかを教えてください」
English: My pet has died. I'd like to ask you to take the body, and I'd like to ask about reception hours and what to bring, whether the ashes are returned.

Open Odawara (小田原市)'s official pagecity.odawara.kanagawa.jp (in Japanese, checked July–August 2026)

If you want to keep the ashes

Chigasaki (茅ヶ崎市)

They can come collect it · Drop-off available · Ashes not returned

Pickup

¥7,150 per animal

Drop-off

¥4,830 per animal (direct drop-off at a city-designated facility)

Ash return

Not allowed ("Ashes are not returned." Those who want them are referred to a private pet cemetery.)

1. Keep the body cool and settle it somewhere stable (how to)
2. Open the official page below and call the office
3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いしたいのですが、受付時間と持ち物を教えてください」
English: My pet has died. I'd like to ask you to take the body, and I'd like to ask about reception hours and what to bring.

Open Chigasaki (茅ヶ崎市)'s official pagecity.chigasaki.kanagawa.jp (in Japanese, checked July–August 2026)

If you want to keep the ashes

Zushi (逗子市)

No municipal pickup — you will need a private cremation service

Pickup

No program (no municipal facility for cremation, etc.; not accepted at the Environmental Clean Center)

Drop-off

No program (same as above)

Ash return

No program (owners must consult a private crematorium individually)

1. Keep the body cool and settle it somewhere stable (how to)
2. Find a private pet cremation service (cost guide)
3. For dogs, file a death notification within 30 days (how to)

Open Zushi (逗子市)'s official pagecity.zushi.kanagawa.jp (in Japanese, checked July–August 2026)

Find a private cremation service

Miura (三浦市)

No municipal pickup — you will need a private cremation service

Pickup

No program (no animal cremation furnace; a referral from your veterinarian, etc., is needed)

Drop-off

No program (same as above)

Ash return

No program (not handled by the city)

1. Keep the body cool and settle it somewhere stable (how to)
2. Find a private pet cremation service (cost guide)
3. For dogs, file a death notification within 30 days (how to)

Open Miura (三浦市)'s official pagecity.miura.kanagawa.jp (in Japanese, checked July–August 2026)

Find a private cremation service

Hadano (秦野市)

Pickup: call to confirm · Drop-off available · Ashes not returned

Pickup

Not stated on the official site (only mentions drop-off at the Environmental Resource Center)

Drop-off

¥6,380 per animal (drop off at Hadano City Environmental Resource Center; cash or OMOTAN coin accepted)

Ash return

Not allowed (communal burial and cremation at a pet cemetery, so "witnessing and return of ashes are not possible")

1. Keep the body cool and settle it somewhere stable (how to)
2. Open the official page below and call the office
3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いしたいのですが、受付時間と持ち物を教えてください」
English: My pet has died. I'd like to ask you to take the body, and I'd like to ask about reception hours and what to bring.

Open Hadano (秦野市)'s official pagecity.hadano.kanagawa.jp (in Japanese, checked July–August 2026)

If you want to keep the ashes

Atsugi (厚木市)

They can come collect it · Drop-off available · Ash return: call to confirm

Pickup

¥7,000 per animal (household pickup; payment slip mailed later)

Drop-off

¥7,000 per animal (direct drop-off at Environmental Center; paid on the spot)

Ash return

Not stated on the official site

1. Keep the body cool and settle it somewhere stable (how to)
2. Open the official page below and call the office
3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いしたいのですが、受付時間と持ち物、遺骨が戻るかどうかを教えてください」
English: My pet has died. I'd like to ask you to take the body, and I'd like to ask about reception hours and what to bring, whether the ashes are returned.

Open Atsugi (厚木市)'s official pagecity.atsugi.kanagawa.jp (in Japanese, checked July–August 2026)

If you want to keep the ashes

Yamato (大和市)

No municipal pickup — you will need a private cremation service

Pickup

No program (owned pets not covered. "Please request service directly from a specialist operator such as a private pet cemetery")

Drop-off

No program (same as above)

Ash return

No program (the city handles only ownerless dogs, cats, etc.)

1. Keep the body cool and settle it somewhere stable (how to)
2. Find a private pet cremation service (cost guide)
3. For dogs, file a death notification within 30 days (how to)

Open Yamato (大和市)'s official pagecity.yamato.lg.jp (in Japanese, checked July–August 2026)

Find a private cremation service

Isehara (伊勢原市)

Pickup: call to confirm · Drop-off available · Ashes not returned

Pickup

Not stated on the official site (only mentions drop-off at the Environmental Beautification Center)

Drop-off

¥6,380 per animal (drop off at Environmental Beautification Center, handed over to a pet cemetery)

Ash return

Not allowed (communal funeral, so "witnessing the cremation, collecting ashes, etc. is not possible")

1. Keep the body cool and settle it somewhere stable (how to)
2. Open the official page below and call the office
3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いしたいのですが、受付時間と持ち物を教えてください」
English: My pet has died. I'd like to ask you to take the body, and I'd like to ask about reception hours and what to bring.

Open Isehara (伊勢原市)'s official pagecity.isehara.kanagawa.jp (in Japanese, checked July–August 2026)

If you want to keep the ashes

Ebina (海老名市)

No municipal pickup — you will need a private cremation service

Pickup

No program (the city handles only ownerless animals; owned pets should go to a private operator)

Drop-off

No program (same as above)

Ash return

No program (not handled by the city)

1. Keep the body cool and settle it somewhere stable (how to)
2. Find a private pet cremation service (cost guide)
3. For dogs, file a death notification within 30 days (how to)

Open Ebina (海老名市)'s official pagecity.ebina.kanagawa.jp (in Japanese, checked July–August 2026)

Find a private cremation service

Zama (座間市)

No municipal pickup — you will need a private cremation service

Pickup

No program (for owned dogs/cats: "please consult a private pet cemetery, etc., directly")

Drop-off

No program (same as above)

Ash return

No program (not handled by the city)

1. Keep the body cool and settle it somewhere stable (how to)
2. Find a private pet cremation service (cost guide)
3. For dogs, file a death notification within 30 days (how to)

Open Zama (座間市)'s official pagecity.zama.kanagawa.jp (in Japanese, checked July–August 2026)

Find a private cremation service

Minamiashigara (南足柄市)

No municipal pickup — you will need a private cremation service

Pickup

No program ("The city cannot provide cremation." Use a private pet cemetery or a paid collection service)

Drop-off

No program (same as above)

Ash return

No program (not handled by the city)

1. Keep the body cool and settle it somewhere stable (how to)
2. Find a private pet cremation service (cost guide)
3. For dogs, file a death notification within 30 days (how to)

Open Minamiashigara (南足柄市)'s official pagecity.minamiashigara.kanagawa.jp (in Japanese, checked July–August 2026)

Find a private cremation service

Ayase (綾瀬市)

No pickup service · Drop-off: call to confirm · Ash return: call to confirm

Pickup

No program (owned pets are not covered by the city; owners are directed to a private pet cemetery. Only stray dog/cat and other animal remains are collected free of charge)

Drop-off

Not stated on the official site

Ash return

Not stated on the official site

1. Keep the body cool and settle it somewhere stable (how to)
2. Open the official page below and call the office
3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いできるかどうか、料金、遺骨が戻るかどうかを教えてください」
English: My pet has died. I'd like to ask about whether you can take the body, the fee, whether the ashes are returned.

Open Ayase (綾瀬市)'s official pagecity.ayase.kanagawa.jp (in Japanese, checked July–August 2026)

If you want to keep the ashes