Pet Cremation and Municipal Pickup in Nagano — Fees and How to Apply, 19 Cities

Last updated: August 8, 2026 (Re-checked against 792 official city pages nationwide)

This page contains affiliate links (PR).

Pick your city below to see the fee, how to apply, and whether the ashes come back, with a link to that city's official page.

  • We checked each of Nagano's 19 municipalities against its own official page (re-checked August 8, 2026)
  • Municipal pickup is communal cremation or burial as a rule, and ashes are not returned
  • If you want the ashes back, a private pet cremation service is the option

Besides a private cremation company, asking your municipality to take the body is another option when a pet dies. Below, we've summarized what each city in Nagano states on its official site. Neither option is objectively right — it's reasonable to choose based on whether getting the ashes back matters to you.

Pick your city

Fees, ash return, and what to do — by city

Fees and conditions come from each city's official page. Phone numbers can change, so open the official page from each card's button and call the number listed there.

Nagano (長野市)

They can come collect it · Drop-off available · Ashes not returned

Pickup
¥5,300 plus ¥190 per 10kg
Drop-off
¥190 per 10kg
Ash return
No
  1. Keep the body cool and settle it somewhere stable (how to)
  2. Open the official page below and call the office
  3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いしたいのですが、受付時間と持ち物を教えてください」
English: My pet has died. I'd like to ask you to take the body, and I'd like to ask about reception hours and what to bring.

Open Nagano (長野市)'s official pagecity.nagano.nagano.jp (in Japanese, checked July–August 2026)

If you want to keep the ashes

Matsumoto (松本市)

They can come collect it · Drop-off available · Ash return available on request

Pickup
Pickup can be requested, ¥2,200 per animal (call the Resource Recycling Promotion Division at 0263-47-1096; incinerated at Matsumoto Clean Center, ashes not returned)
Drop-off
Municipal Funeral Center. Residents: under 30kg ¥7,640 / 30kg or more ¥9,840 (non-residents: ¥20,420 / ¥24,090)
Ash return
Allowed (ash collection only when using the funeral center)
  1. Keep the body cool and settle it somewhere stable (how to)
  2. Open the official page below and call the office
  3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いしたいのですが、受付時間と持ち物を教えてください」
English: My pet has died. I'd like to ask you to take the body, and I'd like to ask about reception hours and what to bring.

Open Matsumoto (松本市)'s official pagecity.matsumoto.nagano.jp (in Japanese, checked July–August 2026)

If you want to be there to say goodbye

Ueda (上田市)

Not stated on the official page — call the office to confirm

Pickup
Not stated on the official site
Drop-off
If you cannot dispose of it yourself, you must transport (drop off) it to a location designated by the mayor (except when the mayor recognizes circumstances that make transport difficult). No fee is listed in the appended table (Ueda City Waste Management and Public Cleansing Ordinance, Article 18).
Ash return
Not stated on the official site
  1. Keep the body cool and settle it somewhere stable (how to)
  2. Open the official page below and call the office
  3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いできるかどうか、料金、遺骨が戻るかどうかを教えてください」
English: My pet has died. I'd like to ask about whether you can take the body, the fee, whether the ashes are returned.

Open Ueda (上田市)'s official pagecity.ueda.nagano.jp (in Japanese, checked July–August 2026)

If you want to keep the ashes

Okaya (岡谷市)

Not stated on the official page — call the office to confirm

Pickup
Not stated on the official site
Drop-off
If you cannot dispose of it yourself, you must keep it separate from other general waste and transport it yourself to a location designated by the mayor (Okaya City Waste Management and Public Cleansing Ordinance, Article 6, Paragraph 4). The current fee schedule has no item or amount listed for disposal of dog/cat remains.
Ash return
Not stated on the official site
  1. Keep the body cool and settle it somewhere stable (how to)
  2. Open the official page below and call the office
  3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いできるかどうか、料金、遺骨が戻るかどうかを教えてください」
English: My pet has died. I'd like to ask about whether you can take the body, the fee, whether the ashes are returned.

Open Okaya (岡谷市)'s official pageg-reiki.net(岡谷市例規集) (in Japanese, checked July–August 2026)

If you want to keep the ashes

Iida (飯田市)

Pickup: call to confirm · Drop-off available · Ash return available on request

Pickup
The city collects remains in public places such as roads and parks (contact Iida City Hall). On private land, handle it yourself (burial, burnable waste, or self-drop-off at Inaba Clean Center).
Drop-off
Pet cremation (Iida City Environment Division): resident owner, under 15kg ¥6,000 / 15kg and over ¥8,000 (a designated wooden coffin is required); non-resident owner ¥11,000 / ¥14,000
Ash return
Ashes can be taken home on request
  1. Keep the body cool and settle it somewhere stable (how to)
  2. Open the official page below and call the office
  3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いしたいのですが、受付時間と持ち物を教えてください」
English: My pet has died. I'd like to ask you to take the body, and I'd like to ask about reception hours and what to bring.

Open Iida (飯田市)'s official pagecity.iida.lg.jp (in Japanese, checked July–August 2026)

If you want to be there to say goodbye

Suwa (諏訪市)

Pickup: call to confirm · Drop-off available · Ash return: call to confirm

Pickup
Not stated on the official site
Drop-off
Direct drop-off at Suwako Shu Clean Center. ¥940 per animal.
Ash return
Not stated on the official site
  1. Keep the body cool and settle it somewhere stable (how to)
  2. Open the official page below and call the office
  3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いしたいのですが、受付時間と持ち物、遺骨が戻るかどうかを教えてください」
English: My pet has died. I'd like to ask you to take the body, and I'd like to ask about reception hours and what to bring, whether the ashes are returned.

Open Suwa (諏訪市)'s official pagecity.suwa.lg.jp (in Japanese, checked July–August 2026)

If you want to keep the ashes

Suzaka (須坂市)

Fee not verified — call the office to confirm

Pickup
The city collects remains on roads and public property (contact the Living Environment Division). On private land, disposal is the responsibility of the landowner (consult the city if there are difficulties).
Drop-off
Not stated on the official site (no fee stated)
Ash return
Not stated on the official site
  1. Keep the body cool and settle it somewhere stable (how to)
  2. Open the official page below and call the office
  3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いできるかどうか、料金、遺骨が戻るかどうかを教えてください」
English: My pet has died. I'd like to ask about whether you can take the body, the fee, whether the ashes are returned.

Open Suzaka (須坂市)'s official pagecity.suzaka.nagano.jp (in Japanese, checked July–August 2026)

If you want to keep the ashes

Komoro (小諸市)

Not stated on the official page — call the office to confirm

Pickup
Not stated on the official site
Drop-off
Not stated on the official site
Ash return
Not stated on the official site
  1. Keep the body cool and settle it somewhere stable (how to)
  2. Open the official page below and call the office
  3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いできるかどうか、料金、遺骨が戻るかどうかを教えてください」
English: My pet has died. I'd like to ask about whether you can take the body, the fee, whether the ashes are returned.

Open Komoro (小諸市)'s official pagecity.komoro.lg.jp (in Japanese, checked July–August 2026)

If you want to keep the ashes

Ina (伊那市)

Not stated on the official page — call the office to confirm

Pickup
The possessor must dispose of the remains of a dog, cat, or other small animal themselves. If unable to do so, they must follow the mayor's instructions (Article 9, Ina City Ordinance on Waste Disposal and Cleaning). No specific pickup/drop-off method or fee is stated in the ordinance
Drop-off
Not stated on the official site
Ash return
Not stated on the official site
  1. Keep the body cool and settle it somewhere stable (how to)
  2. Open the official page below and call the office
  3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いできるかどうか、料金、遺骨が戻るかどうかを教えてください」
English: My pet has died. I'd like to ask about whether you can take the body, the fee, whether the ashes are returned.

Open Ina (伊那市)'s official pageg-reiki.net(伊那市例規集) (in Japanese, checked July–August 2026)

If you want to keep the ashes

Komagane (駒ヶ根市)

Not stated on the official page — call the office to confirm

Pickup
Not stated on the official site
Drop-off
Not stated on the official site
Ash return
Not stated on the official site
  1. Keep the body cool and settle it somewhere stable (how to)
  2. Open the official page below and call the office
  3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いできるかどうか、料金、遺骨が戻るかどうかを教えてください」
English: My pet has died. I'd like to ask about whether you can take the body, the fee, whether the ashes are returned.

Open Komagane (駒ヶ根市)'s official pagecity.komagane.nagano.jp (in Japanese, checked July–August 2026)

If you want to keep the ashes

Nakano (中野市)

Not stated on the official page — call the office to confirm

Pickup
Not stated on the official site
Drop-off
Not stated on the official site
Ash return
Not stated on the official site
  1. Keep the body cool and settle it somewhere stable (how to)
  2. Open the official page below and call the office
  3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いできるかどうか、料金、遺骨が戻るかどうかを教えてください」
English: My pet has died. I'd like to ask about whether you can take the body, the fee, whether the ashes are returned.

Open Nakano (中野市)'s official pagecity.nakano.nagano.jp (in Japanese, checked July–August 2026)

If you want to keep the ashes

Omachi (大町市)

Pickup: call to confirm · Drop-off available · Ash return available on request

Pickup
Not stated on the official site
Drop-off
¥10,000 (North Alps Regional Funeral Hall, for residents of member municipalities of the wide-area union)
Ash return
Available on request, take-home possible (bring a container; a dedicated urn is available for a fee). If not taken home, transported by a specialized operator to Tendai-shu Jimyoin Animal Cemetery (Kasugai City, Aichi Prefecture) for communal burial and memorial services
  1. Keep the body cool and settle it somewhere stable (how to)
  2. Open the official page below and call the office
  3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いしたいのですが、受付時間と持ち物を教えてください」
English: My pet has died. I'd like to ask you to take the body, and I'd like to ask about reception hours and what to bring.

Open Omachi (大町市)'s official pagekita-alps.omachi.nagano.jp(北アルプス広域葬祭場) (in Japanese, checked July–August 2026)

If you want to be there to say goodbye

Iiyama (飯山市)

Pickup: call to confirm · Drop-off available · Ash return: call to confirm

Pickup
Not stated on the official site
Drop-off
¥520 (bring in a cardboard box to Eco Park Samukawa)
Ash return
Not stated on the official site
  1. Keep the body cool and settle it somewhere stable (how to)
  2. Open the official page below and call the office
  3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いしたいのですが、受付時間と持ち物、遺骨が戻るかどうかを教えてください」
English: My pet has died. I'd like to ask you to take the body, and I'd like to ask about reception hours and what to bring, whether the ashes are returned.

Open Iiyama (飯山市)'s official pagecity.iiyama.nagano.jp (in Japanese, checked July–August 2026)

If you want to keep the ashes

Chino (茅野市)

Not stated on the official page — call the office to confirm

Pickup
Not stated on the official site (only drop-off is described; no mention of pickup)
Drop-off
Drop-off allowed at Suwa Minami Cleaning Center (fee not stated). Large dogs of 20kg or more are not accepted; use a pet cemetery or similar operator instead.
Ash return
Requests for ash collection go to a pet cemetery or similar operator (not available at the city facility; whether ashes are returned is not stated)
  1. Keep the body cool and settle it somewhere stable (how to)
  2. Open the official page below and call the office
  3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いできるかどうか、料金、遺骨が戻るかどうかを教えてください」
English: My pet has died. I'd like to ask about whether you can take the body, the fee, whether the ashes are returned.

Open Chino (茅野市)'s official pagecity.chino.lg.jp (in Japanese, checked July–August 2026)

If you want to keep the ashes

Shiojiri (塩尻市)

Pickup: call to confirm · Drop-off available · Ash return: call to confirm

Pickup
Not stated on the official site
Drop-off
Drop-off allowed at Shiojiri Clean Center. ¥330 per animal. Place in a plastic bag inside a cardboard box no larger than 34cm wide x 50cm long x 40cm deep; items over 25kg or outside the specified size are not accepted
Ash return
Not stated on the official site
  1. Keep the body cool and settle it somewhere stable (how to)
  2. Open the official page below and call the office
  3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いしたいのですが、受付時間と持ち物、遺骨が戻るかどうかを教えてください」
English: My pet has died. I'd like to ask you to take the body, and I'd like to ask about reception hours and what to bring, whether the ashes are returned.

Open Shiojiri (塩尻市)'s official pagecity.shiojiri.lg.jp (in Japanese, checked July–August 2026)

If you want to keep the ashes

Saku (佐久市)

Not stated on the official page — call the office to confirm

Pickup
Not stated on the official site
Drop-off
Not stated on the official site
Ash return
Not stated on the official site
  1. Keep the body cool and settle it somewhere stable (how to)
  2. Open the official page below and call the office
  3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いできるかどうか、料金、遺骨が戻るかどうかを教えてください」
English: My pet has died. I'd like to ask about whether you can take the body, the fee, whether the ashes are returned.

Open Saku (佐久市)'s official pagecity.saku.nagano.jp (in Japanese, checked July–August 2026)

If you want to keep the ashes

Chikuma (千曲市)

Not stated on the official page — call the office to confirm

Pickup
Not stated on the official site
Drop-off
Not stated on the official site
Ash return
Not stated on the official site
  1. Keep the body cool and settle it somewhere stable (how to)
  2. Open the official page below and call the office
  3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いできるかどうか、料金、遺骨が戻るかどうかを教えてください」
English: My pet has died. I'd like to ask about whether you can take the body, the fee, whether the ashes are returned.

Open Chikuma (千曲市)'s official pagecity.chikuma.lg.jp (in Japanese, checked July–August 2026)

If you want to keep the ashes

Tomi (東御市)

Not stated on the official page — call the office to confirm

Pickup
Not stated on the official site
Drop-off
Not stated on the official site
Ash return
Not stated on the official site
  1. Keep the body cool and settle it somewhere stable (how to)
  2. Open the official page below and call the office
  3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いできるかどうか、料金、遺骨が戻るかどうかを教えてください」
English: My pet has died. I'd like to ask about whether you can take the body, the fee, whether the ashes are returned.

Open Tomi (東御市)'s official pagecity.tomi.nagano.jp (in Japanese, checked July–August 2026)

If you want to keep the ashes

Azumino (安曇野市)

No pickup service · Drop-off available · Ash return: call to confirm

Pickup
No program (no municipal collection; directs owners to bury the pet or use a private operator)
Drop-off
Paid cremation at the Wide-Area Toyoshina Funeral Center: ¥8,910-¥11,550 (not a waste-disposal drop-off program)
Ash return
Not stated on the official site
  1. Keep the body cool and settle it somewhere stable (how to)
  2. Open the official page below and call the office
  3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いしたいのですが、受付時間と持ち物、遺骨が戻るかどうかを教えてください」
English: My pet has died. I'd like to ask you to take the body, and I'd like to ask about reception hours and what to bring, whether the ashes are returned.

Open Azumino (安曇野市)'s official pagecity.azumino.nagano.jp (in Japanese, checked July–August 2026)

If you want to keep the ashes

Fees and conditions can change. Always confirm the latest details on the official page and with the office before you apply. 11 of these municipalities don't publish a fee on their official page, so you'll need to call to ask.

If you want to keep the ashes, or the municipal option doesn't work for you

Municipal pickup is communal cremation or burial as a rule, and most don't return the ashes. You also can't be present. If you want to keep the ashes, or be there until the end, a private pet cremation service is the option.

The difference between communal, individual (unattended), and witnessed individual cremation is covered on ourTypes of cremation page; typical costs are on our Cremation costspage; and what to check when picking a company is on our Choosing a provider page. Whichever company you choose, confirm a total price with no surprise extras before you book. If you're not sure where to start, a nationwide referral service that gathers quotes from multiple providers is one way in.

Request a quote through Pet Sōgi 110-ban

Pet Kasou Happiness (ペット火葬ハピネス) is another mobile cremation option available nationwide. Its published rate is a starting price (¥5,500+), so confirm the full total here too before booking.

Contact Pet Kasou Happiness

If you live in a town or village not listed here

The list above covers Nagano's cities. Towns and villages have their own separate fees and programs, so call your local town or village office (often the environment or sanitation division) to ask. There are only three things you need to ask:

  1. The fee for pickup and for drop-off, separately
  2. Whether ashes are returned (most municipalities use communal cremation or burial, with no ash return)
  3. Any weight or size limit (some cap it at, for example, under 25kg)

If your local office can't help, a private service can be reached anywhere in Japan.

Get a cremation quote from a nationwide service

Nearby prefectures

If your pet passed away while visiting family, or you'd like to compare an option across a prefecture border, the other prefectures in the Chubu region are laid out the same way.

Comparing by price or ash return

Frequently asked questions

How much does it cost to have Nagano cremate or pick up a pet?

Among the 6 municipalities where we could confirm a drop-off fee on the official page, the cheapest is Shiojiri (塩尻市) at ¥330, and the highest is Omachi (大町市) at ¥10,000 (as of August 2026). Pickup (having them come collect it) usually costs extra in most cities, so check each city's card above for details.

Do municipalities in Nagano return the ashes?

In Nagano, the municipalities where we could confirm an ash-return option on the official page are Matsumoto (松本市), Iida (飯田市), Omachi (大町市). The rest use communal cremation or burial as a rule, and ashes are not returned. If you want to be certain of getting the ashes back, a private pet cremation service is the option.

Before I call the city office, what should I do first?

First, keep the body cool and settle it somewhere stable (especially urgent in summer). Then call your city or ward office. For dogs, you'll also need to file a death notification within 30 days. What to do on the day itself is covered on our "what to do right away" page.

Read next

If you spot an error in this content, please write to [email protected] — we'll check it and fix it promptly.