Pet Cremation and Municipal Pickup in Shimane — Fees and How to Apply, 8 Cities

Last updated: August 8, 2026 (Re-checked against 792 official city pages nationwide)

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Pick your city below to see the fee, how to apply, and whether the ashes come back, with a link to that city's official page.

  • We checked each of Shimane's 8 municipalities against its own official page (re-checked August 8, 2026)
  • Municipal pickup is communal cremation or burial as a rule, and ashes are not returned
  • If you want the ashes back, a private pet cremation service is the option

Besides a private cremation company, asking your municipality to take the body is another option when a pet dies. Below, we've summarized what each city in Shimane states on its official site. Neither option is objectively right — it's reasonable to choose based on whether getting the ashes back matters to you.

Pick your city

Fees, ash return, and what to do — by city

Fees and conditions come from each city's official page. Phone numbers can change, so open the official page from each card's button and call the number listed there.

Matsue (松江市)

Pickup ¥510 · Drop-off ¥510 · Ashes not returned

Pickup
¥510
Drop-off
¥510
Ash return
No
  1. Keep the body cool and settle it somewhere stable (how to)
  2. Open the official page below and call the office
  3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いしたいのですが、受付時間と持ち物を教えてください」
English: My pet has died. I'd like to ask you to take the body, and I'd like to ask about reception hours and what to bring.

Open Matsue (松江市)'s official pagecity.matsue.lg.jp (in Japanese, checked July–August 2026)

If you want to keep the ashes

Hamada (浜田市)

Not stated on the official page — call the office to confirm

Pickup
Not stated on the official site (the pets/animals page makes no mention of remains disposal)
Drop-off
Not stated on the official site (same as above)
Ash return
Not stated on the official site (same as above)
  1. Keep the body cool and settle it somewhere stable (how to)
  2. Open the official page below and call the office
  3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いできるかどうか、料金、遺骨が戻るかどうかを教えてください」
English: My pet has died. I'd like to ask about whether you can take the body, the fee, whether the ashes are returned.

Open Hamada (浜田市)'s official pagecity.hamada.shimane.jp (in Japanese, checked July–August 2026)

If you want to keep the ashes

Izumo (出雲市)

Pickup: call to confirm · Drop-off available · Ash return: call to confirm

Pickup
Not verified
Drop-off
¥3,142 per animal (drop-off at Izumo Energy Center. Stated on the page of Eco Service Izumo, the operating company designated by the city's official site as the drop-off contact)
Ash return
Not verified
  1. Keep the body cool and settle it somewhere stable (how to)
  2. Open the official page below and call the office
  3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いしたいのですが、受付時間と持ち物、遺骨が戻るかどうかを教えてください」
English: My pet has died. I'd like to ask you to take the body, and I'd like to ask about reception hours and what to bring, whether the ashes are returned.

Open Izumo (出雲市)'s official pageecoservice-izumo.co.jp (in Japanese, checked July–August 2026)

If you want to keep the ashes

Masuda (益田市)

Not stated on the official page — call the office to confirm

Pickup
Not stated on the official site (the pets/animals page makes no mention of remains disposal)
Drop-off
Not stated on the official site (same as above)
Ash return
Not stated on the official site (same as above)
  1. Keep the body cool and settle it somewhere stable (how to)
  2. Open the official page below and call the office
  3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いできるかどうか、料金、遺骨が戻るかどうかを教えてください」
English: My pet has died. I'd like to ask about whether you can take the body, the fee, whether the ashes are returned.

Open Masuda (益田市)'s official pagecity.masuda.lg.jp (in Japanese, checked July–August 2026)

If you want to keep the ashes

Oda (大田市)

Fee not verified — call the office to confirm

Pickup
Not verified
Drop-off
Not verified
Ash return
Not verified
  1. Keep the body cool and settle it somewhere stable (how to)
  2. Open the official page below and call the office
  3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いできるかどうか、料金、遺骨が戻るかどうかを教えてください」
English: My pet has died. I'd like to ask about whether you can take the body, the fee, whether the ashes are returned.

Open Oda (大田市)'s official page- (in Japanese, checked July–August 2026)

If you want to keep the ashes

Yasugi (安来市)

Not stated on the official page — call the office to confirm

Pickup
Not stated on the official site (the garbage and pet pages make no mention of remains disposal)
Drop-off
Not stated on the official site (same as above)
Ash return
Not stated on the official site (same as above)
  1. Keep the body cool and settle it somewhere stable (how to)
  2. Open the official page below and call the office
  3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いできるかどうか、料金、遺骨が戻るかどうかを教えてください」
English: My pet has died. I'd like to ask about whether you can take the body, the fee, whether the ashes are returned.

Open Yasugi (安来市)'s official pagecity.yasugi.shimane.jp (in Japanese, checked July–August 2026)

If you want to keep the ashes

Gotsu (江津市)

Not stated on the official page — call the office to confirm

Pickup
Not stated on the official site
Drop-off
Not stated on the official site
Ash return
Not stated on the official site
  1. Keep the body cool and settle it somewhere stable (how to)
  2. Open the official page below and call the office
  3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いできるかどうか、料金、遺骨が戻るかどうかを教えてください」
English: My pet has died. I'd like to ask about whether you can take the body, the fee, whether the ashes are returned.

Open Gotsu (江津市)'s official pagecity.gotsu.lg.jp (in Japanese, checked July–August 2026)

If you want to keep the ashes

Unnan (雲南市)

Not stated on the official page — call the office to confirm

Pickup
Not stated on the official site
Drop-off
Not stated on the official site
Ash return
Not verified
  1. Keep the body cool and settle it somewhere stable (how to)
  2. Open the official page below and call the office
  3. For dogs, file a death notification within 30 days (how to)

What to say on the phone (in Japanese — read this to the office)
「飼っていたペットが亡くなりました。引き取りをお願いできるかどうか、料金、遺骨が戻るかどうかを教えてください」
English: My pet has died. I'd like to ask about whether you can take the body, the fee, whether the ashes are returned.

Open Unnan (雲南市)'s official pagecity.unnan.shimane.jp (in Japanese, checked July–August 2026)

If you want to keep the ashes

Fees and conditions can change. Always confirm the latest details on the official page and with the office before you apply. 6 of these municipalities don't publish a fee on their official page, so you'll need to call to ask.

If you want to keep the ashes, or the municipal option doesn't work for you

Municipal pickup is communal cremation or burial as a rule, and most don't return the ashes. You also can't be present. If you want to keep the ashes, or be there until the end, a private pet cremation service is the option.

The difference between communal, individual (unattended), and witnessed individual cremation is covered on ourTypes of cremation page; typical costs are on our Cremation costspage; and what to check when picking a company is on our Choosing a provider page. Whichever company you choose, confirm a total price with no surprise extras before you book. If you're not sure where to start, a nationwide referral service that gathers quotes from multiple providers is one way in.

Request a quote through Pet Sōgi 110-ban

Pet Kasou Happiness (ペット火葬ハピネス) is another mobile cremation option available nationwide. Its published rate is a starting price (¥5,500+), so confirm the full total here too before booking.

Contact Pet Kasou Happiness

If you live in a town or village not listed here

The list above covers Shimane's cities. Towns and villages have their own separate fees and programs, so call your local town or village office (often the environment or sanitation division) to ask. There are only three things you need to ask:

  1. The fee for pickup and for drop-off, separately
  2. Whether ashes are returned (most municipalities use communal cremation or burial, with no ash return)
  3. Any weight or size limit (some cap it at, for example, under 25kg)

If your local office can't help, a private service can be reached anywhere in Japan.

Get a cremation quote from a nationwide service

Nearby prefectures

If your pet passed away while visiting family, or you'd like to compare an option across a prefecture border, the other prefectures in the Chugoku region are laid out the same way.

Comparing by price or ash return

Frequently asked questions

How much does it cost to have Shimane cremate or pick up a pet?

Among the 2 municipalities where we could confirm a drop-off fee on the official page, the cheapest is Matsue (松江市) at ¥510, and the highest is Izumo (出雲市) at ¥3,142 (as of August 2026). Pickup (having them come collect it) usually costs extra in most cities, so check each city's card above for details.

Do municipalities in Shimane return the ashes?

Among the 8 municipalities in Shimane, none had a confirmed ash-return option on their official page (as of August 2026). Municipal pickup is communal cremation or burial as a rule. If you want the ashes back, a private pet cremation service is the option.

Before I call the city office, what should I do first?

First, keep the body cool and settle it somewhere stable (especially urgent in summer). Then call your city or ward office. For dogs, you'll also need to file a death notification within 30 days. What to do on the day itself is covered on our "what to do right away" page.

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